Marketing
Reach large audiences instantly on your customers' favorite messaging apps
With increasing competition online, it’s becoming harder than ever for marketing teams to win the attention–and loyalty–of customers. Increasing engagement at a personal level with one-on-one conversations is the new competitive differentiator for brands.
With Hubtype, omnichannel marketing at scale is made possible by combining powerful, intelligent chatbots and humans.
Increase conversion rates and drive engagement
Increase
customer lifetime value
Nurture
brand advocates
Boost open rates
5x higher than email
Drive
conversions
Improve engagement
across the entire customer journey
Strengthen
omnichannel marketing strategy
>50%
OF ENTERPRISES
will spend more per year on bots and chatbot creation than traditional mobile app development by 2021
Gartner
Meet your customers where they are most
Automate key elements of the entire customer journey from discovery to desire, purchase, delivery, purchasing again and finally promoting. Create a personalized experience for every customer and make communicating with your brand more enjoyable.
Innovate beyond monotonous contact forms and start a conversation with your brand right away from digital ads, social media and your website. Gather and analyze customer feedback and data and continuously optimise your chatbot for the perfect experience that drives results.
63%
OF SMARTPHONE USERS
would consider messaging an online chatbot to get in touch with a business or brand
Automate and scale conversations on the most popular messaging channels
Create your conversational strategy now
CONTACT USIntegrate the tools you can’t live without
Integrate with your helpdesk or CRM, analytics and APIs you depend on to align with your current processes. Make your full software stack work together with seamless integration.
Turn customers into promoters with meaningful conversations
Leadgen
Drive traffic to personalized conversations on instant messaging channels and increase conversions by qualifying leads while they're hot
E-commerce
Cross-sell and upsell with personalized recommendations to customers and reduce shopping cart abandonment with automated conversations
Branding
Create meaningful conversations that are always on brand with decision trees and scripted messaging
Performance campaigns
Increase ROI by engaging leads in real-time conversations and boost conversions with multi-device and multi-channel coverage
Content
Suggest the perfect content to potential customers, based on page views and CRM data to guide leads along the buying process
Competitive differentiator
Get people talking about your brand with a chatbot that entertains and delights customers, creating loyal brand ambassadors
Social media engagement
Create a truly social experience with conversational messaging on social media channels and infinitely grow your audience capacity
Data/survey collection
Collect instant feedback from customers and conduct surveys naturally with automated conversations
Promotions
Share offers or promotions in instant messaging channels with up to 98% open rates, higher than any other channel
72%
OF CUSTOMERS
now expect you to know their contact details, product information and service history as soon as they engage and without being asked
Customer Think
Customers want to use messaging across the entire customer journey
PRE-PURCHASE
>84%
>81%
make a general inquiry
ask about a product or service
PURCHASE
>74%
>71%
make a purchase
schedule an appointment
POST-PURCHASE
>76%
>79%
get product or service support
comment about a product
The future is Conversational Apps 💪
Conversational messaging drives engagement, customer loyalty and increased revenue with a feedback-oriented approach to marketing. Automation of conversational messaging allows you to listen to your potential customer’s needs and adapt, never missing an opportunity to build value for your brand or bottom line.
Engage with your customers in a more direct and personal way than ever before. Make interactions with your brand enjoyable for all customers, on whatever channel they prefer.
Increase revenue, reduce costs & make customers happier
Combine chatbots and humans to drive personal relationships
Which messaging channels do you intend to use?
Do you currently use messaging channels for marketing?
What is your current volume of traffic per month?
Traffic refers to the volume of contacts or inquiries you receive over WhatsApp or messaging channels.
How many people does your company currently have supporting clients?
